The Characteristics of Hemingway’s Works

The Characteristics of Hemingway’s Works Ernest Hemingway, who was awarded the Pulitzer Prize in 1953 and the Nobel Prize of Literature in 1954, occupies an outstanding position in the American literature. He is regarded as one of the most influential writers of the twentieth century. Hemingway is famous for his distinct writing style and his â€Å"Code Hero. † In addition, his many great works are based on his experiences of war. Hemingway’s writing style is arguably the most distinctive characteristic of his works. The minimalist style is the core of Hemingway’s writing style. His writing style contrasts with William Faulkner’s meticulous writing style. Margaret Anne O'Connor and John Alberti described, â€Å"If Faulkner confuses readers because he offers so many details for readers to sift through in order to understand what's going on, Hemingway confuses by offering so few† (par. 8). Hemingway developed his simple writing style while he was a reporter for the Kansas City Star. The newspaper office supported Hemingway to learn â€Å"short sentences, short paragraphs, active verbs, authenticity, compression, clarity and immediacy. Hemingway said, â€Å"Those were the best rules I ever learned for the business of writing. I've never forgotten them† (The Hemingway Resource Center par. 1). Hemingway developed â€Å"simple, direct, and somewhat plain† style. He seldom used adverbs or adjectives in his prose writing style. He eschewed using â€Å"direct statements and descriptions of emotion† and â€Å"place and things. â₠¬  In addition, he wrote terse and clear dialogue (Cooper par. 4). If one of his sentences is compared with a sentence of William Faulkner, Hemingway’s distinct writing style can be recognized easily. In a novel A Farewell to Arms, Hemingway started the first paragraph as â€Å"In the late summer of that year we lived in a house in a village that looked across the river and the plain to the mountains† (3). In contrast with Hemingway’s minimalist writing style, in a short story â€Å"A Rose for Emily,† Faulkner described Miss Emily’s house as â€Å"It was a big, squarish frame house that had once been white, decorated with cupolas and . . . what had once been our most select street† (29). Hemingway’s minimalist writing style is connected with the â€Å"Iceberg Principle. † Even though, Hemingway used simple writing style, his works are not simple. He endeavored to pare down words and convey implied meanings in few words. According to the Hemingway’s â€Å"Iceberg Principal,† the omissions of special parts of a story intensify the story. To do so, a writer should leave out special parts of story in â€Å"conscious† and make a reader recognize the abbreviated parts of story. If the reader recognizes the abbreviated parts, the reader can notice and understand the story intensely (Timeless Hemingway par. 70). Will Carroll wrote that â€Å"Hemingway hid nothing from the reader, though the reader did have to work to find it† (par. 2). According to Jeffrey Hart, Hemingway described his â€Å"Iceberg Principle† as â€Å"If a writer of prose knows enough about what he is writing about he may omit things he knows and the reader, if the writer is writing truly enough, will have a feeling of those things as strongly as though the writer had stated them. The dignity of movement of an iceberg is due to only one-eighth of it being above water† (par. 25). Another characteristic of Hemingway’s writing style is hard-boiled style. Anders Hallengren explained that â€Å"hard-boiled meant to be unfeeling, callous, coldhearted, cynical, rough, obdurate, unemotional, without sentiment† (par. ). The hard-boiled style also has close connection with Hemingway’s simple writing style. Because of his concise writing style, Hemingway could hone hard-boiled style spontaneously. Because Hemingway did not provide character’s detail thought and emotion, he described violence, cruelty, and death, whic h are discussed much in his works, unsentimentally. That is the core of the hard-boiled style. The last sentence of Hemingway’s novel A Farewell to Arms is a precise example of the â€Å"Ice Principle† and hard-boiled style. At the end of the story, Frederic Henry loses his lover Catherine Barkley during childbirth. Hemingway did not portray Frederic Henry’s sadness lengthily. Hemingway described, â€Å"After a while I went out and left the hospital and walked back to the hotel in the rain† (332). Even though, Hemingway omitted the description of Frederic’s emotion and depicted Frederic’s action unfeelingly, that sentence conveys the sadness and nothingness of Frederic intensely. Therefore, the â€Å"Iceberg Principle† and hard-boiled style helped readers grasp â€Å"a greater perception and understanding† (Timeless Hemingway par. 70). Hemingway’s characters have some features which are called the â€Å"Hemingway Code Hero. Philip Young coined a term the â€Å"Hemingway Code Hero. † He described the â€Å"Hemingway Code Hero† as whom â€Å"offers up and exemplifies certain principles of honor, courage, and endurance which in a life of tension and pain make a man a man† (Timeless Hemingway par. 19). According to the Melvin C. Miles, â€Å"Hemingway Code Hero† confronts the tragic condition with â€Å"dignity†. Although he or she is destroyed, the important thing is how he or she faces the tragic condition. He or she confronts the â€Å"destruction and death† with the â€Å"grace under pressure† (par. 15). In addition, according to the Paul Totah, Hemingway defined the â€Å"Hemingway Code Hero† as â€Å"a man who lives correctly, following the ideals of honor, courage and endurance in a world that is sometimes chaotic, often stressful, and always painful† (par. 1). Frederick Henry of A Farewell to Arms, Jake Barnes of The Sun Also Rises, and Robert Jordan of For Whom the Bell Tolls are examples of the â€Å"Hemingway Code Hero. † They â€Å"are young men whose strength and self-confidence nevertheless coexist with a sensitivity that leaves them deeply scarred by their wartime experiences† (Encyclopedia Britannica par. 12). In addition, Santiago of the novella The Old Man and the Sea is one of the finest examples of the â€Å"Hemingway Code Hero. † According to Clinton S, Santiago shows â€Å"heroic proportions. † He struggles with the giant marlin with courage, honor, and â€Å"endurance. † When sharks attack the marlin, which Santiago killed with his harpoon, he confronts hardship. In that hardship, he decides â€Å"to fight them until I die† (31). Santiago’s saying touches the core of the â€Å"Hemingway Code Hero. † Santiago says, â€Å"A man can be destroyed but not defeated† (Hemingway 103). Hemingway considered â€Å"authenticity in writing† very importantly. Hemingway thought that to write â€Å"honestly,† a writer should have firsthand experience or observation of the topic. If the writer does not have direct touch of the topic, the reader would recognize the writer’s short of the knowledge about the topic. In addition, he thought that when a writer discusses the well-known topic, he or she can get rid of the â€Å"superfluous detail without sacrificing the voice of authority† (MSN Encarta par. 9). According to the Carlos Baker, Hemingway said, â€Å"A writer’s job is to tell the truth. † In addition, Hemingway often commented that â€Å"I only know what I have seen† (85). Hemingway experienced major wars of early 20th century; his experiences from war became foundations of his great works. Thomas Putnam described that â€Å"No American writer is more associated with writing about war in the early 20th century than Ernest Hemingway. He experienced it firsthand, wrote dispatches from innumerable frontlines, and used war as a backdrop for many of his most memorable works† (par. 4). According to Elizabeth Meehan, Hemingway volunteered to be American Red Cross’s ambulance driver and was dispatched to Italy during the World War I. When he visited the Italian infantry trench, he was wounded by Austrian mortar fire. However he tried to rescue another wounded Italian soldier; he was shoot in his right leg by a machine gun (38). According to the Scott Donaldson, Philip Young insisted that â€Å"Hemingway's near fatal injury on the Italian front was a traumatic event that lay at the source of most of Hemingway's writing. † That is called â€Å"Wound Theory. † According to the â€Å"Wound Theory,† because of the trauma which Hemingway underwent in the Italian infantry trench, Hemingway â€Å"frequently† described the â€Å"confrontation with death and danger† in his works (par. 22). Hemingway’s experiences from World War I influenced his novel A Farewell to Arms. According to Elizabeth Meehan, Hemingway fell in love with Agnes Von Kurowsky who was an American nurse while Hemingway recuperated in a Milan Hospital. However, after Hemingway came back to America, she broke up their relationship via a mail (38). Among the experiences of World War I, the romance with Agnes Von Kurowsky and the injury from the Italian infantry trench became the important bases of the great novel. In A Farewell to Arms, a protagonist, Frederic Henry is an American lieutenant of Italian army medical corps. Frederic meets an English nurse Catherine Barkley whose model is Agnes Von Kurowsky. After he is wounded by mortar fire on the Italian front, he is sent to a Milan hospital. In the Milan hospital, they develop their relationship. Along with the romance, Hemingway discussed the loss of human value, disillusionment, and brutality of war in A Farewell to Arms. According to Thomas Putnam, Tobias Wolff said, â€Å"Hemingway’s great war work deals with aftermath. It deals with what happens to the soul in war and how people deal with that afterward† (par. 13). The â€Å"Lost Generation† represents the loss of morality and aimlessness of the aftermath of the World War I. The term â€Å"Lost Generation† was coined by Gertrude Stein. Gertrude Stein said, â€Å"You are all a lost generation† (Hemingway preface). Hemingway used her phrase in the preface of his novel The Sun Also Rises. Thomas Putnam described â€Å"Many regard the novel [The Sun Also Rises] as Hemingway's portrait of a generation that has lost its way, restlessly seeking meaning in a postwar world† (par. 25). Jake Barnes, a protagonist of The Sun Also Rises is an example of the â€Å"Lost Generation. † He is wounded during World War I and become impotent. Even though he loves Brett Ashley, his sexual pursuit can’t be satisfied with Brett. Barnes is a man who loses the traditional notions of morality and justice and wanders aimlessly through Paris and Spain. Hemingway had loved Spain during his lifetime. When the Spanish Civil War began, Hemingway visited Spain as a correspondent and supported the Republicans. He made a documentary film, The Spanish Earth and raised money for the Republicans. His experiences during the Spanish Civil War became the base of his novel For Whom the Bell Tolls (Special Collections par. 1). Hemingway discussed the human value, love, loss of innocence, loss of liberty, death, and brutality of war in that novel. Ernest Hemingway has distinct characteristics on his work; unique writing style, â€Å"Hemingway Code Hero,† and works which based on his experiences on war. As one of the most dominant American writers, the characteristics of his works have had a lot of influences on American life. According to the James Nagel, Hemingway’s simple writing style has given important effects to American literature. Especially, his style caused â€Å"the minimalist movement in American fiction. † Besides American fiction, Hemingway’s style has permeated on the American life. America reads newspapers and magazines which are influenced by Hemingway’s prose style and listens to the news which mirrors â€Å"Hemingway’s sparse style† (par. 6-8). In addition, according to the Foster Hirsch, Hemingway’s hard-boiled style has an important effect on the â€Å"tough crime writers† (par. 1). Hemingway’s great works which are based on his experiences of war are famed all over the world; his works announced the brutality of war. In addition, Hemingway reflected the aimless of the generation who survived the World War I. However, he did not continue to reflect the aftermath. Hemingway Code Hero† shows how to confront hardship with dignity to the people who have lost their notions of morality and justice. Works Cited † Ernest Hemingway. † Encyclop? dia Britannica. 2007. Encyclop? dia Britannica Online. 12 Oct. 2007 . â€Å"Ernest Hemingway. † Microsoft ® Encarta ® Online Encyclopedia. 2007. Microsof t Corporation. 1 Nov. 2007 . â€Å"Ernest Hemingway Biography-World War I. † The Hemingway Resource Center. 2007. The Hemingway Resource Center. 26 Oct. 2007 < http://www. lostgeneration. com/ ww1. htm>. â€Å"Ernest Hemingway FAQ. † Timeless Hemingway. 2007. Timeless Hemingway. 27 Nov 2007 < http://www. imelesshemingway. com/faq. shtml>. â€Å"Ernest Hemingway In His Time-The Spanish Civil War. † Special Collections. 2003. University of Delaware. 29 Nov. 2007 < http://www. lib. udel. edu/ud/spec/ exhibits/hemngway/spanish. htm>. Baker, Carlos. â€Å"The Way It Was. † Ernest Hemingway: Bloom’s Critical Views. Ed. Bloom. Harold. New York: Chelsea House, 1985. 85-106. Carroll, Will. â€Å"Ernest Hemingway. † American Literature Web Resources. 2001. Millikin University. 27 Nov. 2007 < http://www. millikin. edu/aci/crow/chronology/ hemingwaybio. html>. Clinton S, Burhans. Jr.. â€Å"On Santiago as A Tragic Hero. Ernest Hemingway’s The Ol d Man and the Sea. Ed. Bloom. Harold. PA: Chelsea House Publishers, 1996. 30-32. Cooper, Michael. â€Å"The Writing Style of Hemingway. † Ezine Articles. 2005. Ezine Articles. 21 Nov. 2007 < http://ezinearticles. com/? The-Writing-Style-of-Hemingway&id=70613>. Donaldson, Scott. â€Å"Ernest Hemingway. † SimonSays. com. 1998. Simon & Schuster, INC. 29 Nov. 2007 < http://www. simonsays. com/content/book. cfm? sid=33&pid= 359029>. Faulkner, William. â€Å"A Rose for Emily. † Literature: An Introduction to Fiction, Poetry, Drama, and Writing. Ed. X. J. Kennedy and Dana Gioia. 10th ed. New York: Pearson Longman, 2007. 9-34. Hallengren, Anders. â€Å"A Case of Identity: Ernest Hemingway. † Nobelprize. org. 2001. Nobel Foundation. 2 Nov. 2007 < http://nobelprize. org/nobel_prizes/literature/ articles/hallengren/index. html>. Hart, Jeffrey. â€Å"Fitzgerald and Hemingway; Modernism Goes Mainstream. † The Dartmouth Review. 2006. The Dartmouth Review. 27 Nov . 2007 < http:// dartreview. com/archives/2006/11/28/fitzgerald_and_hemingway_modernism_goes_mainstream. php>. Hemingway, Ernest. A Farewell to Arms. New York: Charles Scribner’s Sons, 1969. Hemingway, Ernest. The Old Man and the Sea. New York: Macmillan Publishing Company, 1986. Hemingway, Ernest. The Sun Also Rises. New York: Charles Scribner’s Sons, 1970. Hirsch, Foster. â€Å"Ernest Hemingway. † The Film Noir ’net. 2007. The Film Noir ’net. 2 Nov. 2007 < http://bernardschopen. tripod. com/hemingway. html>. Meehan, Elizabeth. â€Å"Ernest Hemingway: The Solitary Hero. † Twentieth-Century American Writers. CA: Lucent Books, 2000. 36-43. Miles, Melvin C. â€Å"An Introductory Overview. † The Lunatic Fringe. 2007. El Camino College. 28 Nov. 2007 < http://www. elcamino. edu/Faculty/sdonnell/hemingway. htm>. Nagel, James. â€Å"Ernest Hemingway: A Centennial Assessment. † CNN. com 1999. CNN. 12 Oct. 2007

Good Night Motel Case

When making his decision, McGregor should consider seriously the negative consequences that his business will experience if he refuses Alward’s offer to fill the motel for the two weekend nights in October, at half the room rate. If McGregor refuses, during that weekend his motel will be at his usual capacity of less than quarter full. With the church group there, paying half the rate, it will be as if the motel were half-full! In addition, if he refuses, McGregor’s reputation in the community will suffer, and he will also lose all future business from Alward’s group and other church groups, at regular price.Consequently, Justin McGregor should accept Alward’s offer but under the following two conditions: one, guest service will be limited so that McGregor can lower his costs; two, this is a special one-time deal that will never happen again for Alward or anyone else. The quantitative factors involved dictate that McGregor should accept Alward’s off er for accommodations for his church group, at half the room rate, for Friday and Saturday, October 26 and 27.According to the facts of the case, pre-2008, from October 16 to May 14, the motel was rarely more than a quarter full at any time while post-2008, the motel’s occupancy rates fell 7 to 15 percent year round. In other words, if McGregor refuses Alward’s offer, during that weekend, the motel will be at its usual capacity of less than quarter full. However, with the church group there, paying half the rate, it will be as if the motel were half-full! Half-full is better than less than a quarter full, so logic dictates that McGregor must accept Alward’s offer.There will be more guests occupying all rooms at half the rate than if there were regular guests paying the regular price and filling fewer than a quarter of the motel’s rooms. However, this fact means that service costs and maintenance cost will be higher with Alward’s group than with reg ular customers. In other words, with the motel being at full capacity, McGregor’s maintenance and cleaning staff will be a lot busier than usual, servicing a motel at full capacity.Paying for the maintenance and cleaning of all rooms at the motel will further decrease the amount of money that McGregor will make from Alward’s group. In other words, in strict quantitative terms, Alward’s offer is a bad idea for McGregor. However, in the small resort community where the motel is located, quantitative factors are not everything. McGregor will suffer all sorts of negative consequences from church groups and other members of the community if he refuses Alward’s offer. Therefore, the prudent thing to do is to accept Alward’s offer with two conditions. The opportunity costIn fact, McGregor should accept Alward’s offer but under the following two conditions: one, guest service will be limited so that McGregor can lower his costs; two, this is a speci al one-time deal that will never happen again for Alward or anyone else. Considering that McGregor and his wife run the motel, which is their source of livelihood, these two conditions are reasonable. In addition, McGregor should make sure to ask Alward to impress upon his church group that the fact they are paying half the regular motel price means that the church group will receive half the regular service!This means that the church group guests must be clean and tidy, and they must not depend on the motel’s maintenance people. In theory, none of this should be a problem, especially with a group of church people, who are supposed to be kind, understanding, cooperative, and so on. In any case, the fact that the church group will stay for only two days means that they most likely won’t make huge messes, so McGregor will not have to pay his cleaning crew to repair. In addition, the church group guests will probably spend most of their time during the day at the church a nd go to the motel mostly to sleep.All these facts are only fair to McGregor, whose livelihood depends on that motel, at a time of a weak national economy. Being â€Å"a good man† (p. 3), Alward must surely understand all these facts. As a result, if I were McGregor, I would respectfully explain all these facts to Alward, appeal to his sense of fairness, and ask for his cooperation. The qualitative factors that McGregor should consider have to do with Grand Bend, which is a small resort community. Refusing to accommodate a church group would bring negative publicity to the Good Night Motel.As a result, McGregor will lose all future business (at regular prices) from Alward’s church group and most likely from other church groups, too. In fact, besides being a good man, Alward is â€Å"well respected in the community† (p. 3). This fact means that McGregor should do all he can to develop a good working relationship with Alward, who will bring more church groups in t he future. If Alward asks for the half-price rate again in the future, McGregor will be in a much better position to refuse.The community people will not be as critical then (in the future, if Alward asks for the half-price deal again) as if they will be if McGregor refuses Alward’s first request. In other words, the resort community is too small for McGregor to decide solely based on the numbers. Reputation is very important in such communities, especially when church people are concerned. They tend to travel and spread the news about which businesses are customer-centered and which are money-centered, to put the matter simply.In general, when making a decision, managers need to consider the opportunity cost, which according to our textbook â€Å"is the sacrifice of the best alternative for a given action. An (accounting) expense is a cost incurred to generate a revenue† (p. 24). Since this is a small town, and the church group will stay for only two days, the opportu nity cost will bring more customers for the future. In addition, managers must consider the marginal cost, which according to our textbook â€Å"is the cost of producing one more unit† (p.28).In terms of cleaning the pool, it will not have an effect since most of the time people will spend in the church, and the only time they will spend in the Good Night Motel is night time only for sleeping purposes. As a result, the only additional cost to accommodate the guess is the cleaning service of the rooms. In addition, McGregor must consider his fixed cost, which is a cost that does not change with an increase or decrease in the amount of goods or services produced.In the final analysis, the fact that Alward is a good man who enjoys the community’s respect and the fact that he works with churches (a central institution in small communities) mean that McGregor can’t afford to refuse to work with Alward. Even if McGregor breaks even, he should still accommodate the chu rch group. If he doesn’t accommodate it, he will suffer all sorts of negative consequences: loss of future business from church groups at regular price, bad publicity in a small resort community, and so on. In other words, the big picture (quantitative factors) is more important in this case. Good Night Motel Case When making his decision, McGregor should consider seriously the negative consequences that his business will experience if he refuses Alward’s offer to fill the motel for the two weekend nights in October, at half the room rate. If McGregor refuses, during that weekend his motel will be at his usual capacity of less than quarter full. With the church group there, paying half the rate, it will be as if the motel were half-full! In addition, if he refuses, McGregor’s reputation in the community will suffer, and he will also lose all future business from Alward’s group and other church groups, at regular price.Consequently, Justin McGregor should accept Alward’s offer but under the following two conditions: one, guest service will be limited so that McGregor can lower his costs; two, this is a special one-time deal that will never happen again for Alward or anyone else. The quantitative factors involved dictate that McGregor should accept Alward’s off er for accommodations for his church group, at half the room rate, for Friday and Saturday, October 26 and 27.According to the facts of the case, pre-2008, from October 16 to May 14, the motel was rarely more than a quarter full at any time while post-2008, the motel’s occupancy rates fell 7 to 15 percent year round. In other words, if McGregor refuses Alward’s offer, during that weekend, the motel will be at its usual capacity of less than quarter full. However, with the church group there, paying half the rate, it will be as if the motel were half-full! Half-full is better than less than a quarter full, so logic dictates that McGregor must accept Alward’s offer.There will be more guests occupying all rooms at half the rate than if there were regular guests paying the regular price and filling fewer than a quarter of the motel’s rooms. However, this fact means that service costs and maintenance cost will be higher with Alward’s group than with reg ular customers. In other words, with the motel being at full capacity, McGregor’s maintenance and cleaning staff will be a lot busier than usual, servicing a motel at full capacity.Paying for the maintenance and cleaning of all rooms at the motel will further decrease the amount of money that McGregor will make from Alward’s group. In other words, in strict quantitative terms, Alward’s offer is a bad idea for McGregor. However, in the small resort community where the motel is located, quantitative factors are not everything. McGregor will suffer all sorts of negative consequences from church groups and other members of the community if he refuses Alward’s offer. Therefore, the prudent thing to do is to accept Alward’s offer with two conditions. The opportunity costIn fact, McGregor should accept Alward’s offer but under the following two conditions: one, guest service will be limited so that McGregor can lower his costs; two, this is a speci al one-time deal that will never happen again for Alward or anyone else. Considering that McGregor and his wife run the motel, which is their source of livelihood, these two conditions are reasonable. In addition, McGregor should make sure to ask Alward to impress upon his church group that the fact they are paying half the regular motel price means that the church group will receive half the regular service!This means that the church group guests must be clean and tidy, and they must not depend on the motel’s maintenance people. In theory, none of this should be a problem, especially with a group of church people, who are supposed to be kind, understanding, cooperative, and so on. In any case, the fact that the church group will stay for only two days means that they most likely won’t make huge messes, so McGregor will not have to pay his cleaning crew to repair. In addition, the church group guests will probably spend most of their time during the day at the church a nd go to the motel mostly to sleep.All these facts are only fair to McGregor, whose livelihood depends on that motel, at a time of a weak national economy. Being â€Å"a good man† (p. 3), Alward must surely understand all these facts. As a result, if I were McGregor, I would respectfully explain all these facts to Alward, appeal to his sense of fairness, and ask for his cooperation. The qualitative factors that McGregor should consider have to do with Grand Bend, which is a small resort community. Refusing to accommodate a church group would bring negative publicity to the Good Night Motel.As a result, McGregor will lose all future business (at regular prices) from Alward’s church group and most likely from other church groups, too. In fact, besides being a good man, Alward is â€Å"well respected in the community† (p. 3). This fact means that McGregor should do all he can to develop a good working relationship with Alward, who will bring more church groups in t he future. If Alward asks for the half-price rate again in the future, McGregor will be in a much better position to refuse.The community people will not be as critical then (in the future, if Alward asks for the half-price deal again) as if they will be if McGregor refuses Alward’s first request. In other words, the resort community is too small for McGregor to decide solely based on the numbers. Reputation is very important in such communities, especially when church people are concerned. They tend to travel and spread the news about which businesses are customer-centered and which are money-centered, to put the matter simply.In general, when making a decision, managers need to consider the opportunity cost, which according to our textbook â€Å"is the sacrifice of the best alternative for a given action. An (accounting) expense is a cost incurred to generate a revenue† (p. 24). Since this is a small town, and the church group will stay for only two days, the opportu nity cost will bring more customers for the future. In addition, managers must consider the marginal cost, which according to our textbook â€Å"is the cost of producing one more unit† (p.28).In terms of cleaning the pool, it will not have an effect since most of the time people will spend in the church, and the only time they will spend in the Good Night Motel is night time only for sleeping purposes. As a result, the only additional cost to accommodate the guess is the cleaning service of the rooms. In addition, McGregor must consider his fixed cost, which is a cost that does not change with an increase or decrease in the amount of goods or services produced.In the final analysis, the fact that Alward is a good man who enjoys the community’s respect and the fact that he works with churches (a central institution in small communities) mean that McGregor can’t afford to refuse to work with Alward. Even if McGregor breaks even, he should still accommodate the chu rch group. If he doesn’t accommodate it, he will suffer all sorts of negative consequences: loss of future business from church groups at regular price, bad publicity in a small resort community, and so on. In other words, the big picture (quantitative factors) is more important in this case. Addendum (Computations) 30 rooms 25% occupancy 8 rooms at $80$640 The rest 22 room at $40 per room22 rooms at $ 40$880 Total Revenue$1520 Additional cleaning Expense ( student Help)2 days 10 hour at $10/hour $200.00 Cleaning and laundry supply $12,070.00 Maintenance supply and expense $11,890.00 Utility including Internet $74,850.00 Total Variable cost per year $98,810.00 Per day $270.71 For two days $541.42 $541.42 Total additional variable cost $741.42 The revenue from the church guests is $880, and additional variable costs associated with accommodations is an extra $741.42.

Autism Psa

NAA provides many programs to help support individual with ASD as well as his or her family, including the Helping Hand Program, Big Red Safety, and Progress Research. NAA strives to help the autistic community while offering opportunities to support this cause. Before knowing what NAA is, it is important to have a better understanding of the disability called autism. Autism is a bio-neurological development disability which impacts development of the brain and areas of social interaction, communication skills, and cognitive function. Individuals with autism often have physical limitations such as allergies, asthma, epilepsy, digestive disorders, persistent viral infections, feeding disorders, sensory integration dysfunction, sleeping disorders, difficulties with verbal and non-verbal communications, social interactions, and much more. ASD is not just autism it includes other disorders such as â€Å"autistic disorder, Rett syndrome, childhood disintegrative disorder, pervasive developmental disorder-not otherwise specified (PDD-NOS) and Asperger syndrome† (Autism Speaks, 2012). There is much controversy as to why people have autism. The biggest argument is that autism is due to vaccinations because of the chemical exposure. Other exposures to the environment can cause autism if the immune system has certain conditions. Another argument is genetics, but the rate of increase of autism today makes genetics an unlikely reason. It was once believed the way a child is raised by their parents has an influence on autism. A few other arguments include: pesticide exposure, parental age, pharmaceuticals, freeway proximity, and limited prenatal vitamin intake. NAA suggests to families that if they have a child with autism, they should research various causes to become more aware and have a better understanding as to why a child might have autism. NAA has a mission statement that includes: â€Å"The mission of the National Autism Association is to respond to the most urgent needs of the autism community, providing real help and hope so that all affected can reach their full potential. † (National Autism Association, 2012) Having an autistic family member can be a challenge; NAA can help the family members as well as the person with autism in many different ways. NAA helps parents to understand â€Å"You’re Not Alone,† after explaining that they will help you find a support group close to you. This can be through the Yellow Pages or by going online to find a NAA chapter in your area. They also provide some links for support and discussions where you can ask questions, state concerns, or simply talk to others who may be in the same situation. In addition to providing sources to help families find support, NAA has many programs to help afflicted families. Through these programs, NAA’s goals are to strengthen autism families by providing support, giving them up-to-date information on research, funding research, and raising awareness. NAA provides support through the Helping Hand Program, Big Red Safety Box, and Progress Research. The Helping Hand Program is a program that helps families who cannot afford the medical expenses related to their family member with autism. NAA reaches out to families who make less than $50,000 a year by providing financial aid. This can be used for specialized medicines and therapy services for the treatment of autism. The Big Red Safety Box program, when funded, provides a life-saving tool kit at no cost to families with a member with autism. A donor can pay $35 to have a Box provided to a family. The Box provides tools to help keep a person with autism safe in their home. Some items include: education materials and tools, two door/window alarms with batteries, personalized engraved shoe ID tag, five stop signs for doors and windows, safety alert window clings, and a safety alert wristband. NAA supports research for ASD because they believe that one day a cure will be found. NAA’s research fund supports studies which show promise for children suffering now. Research seeks cures, discovers new treatments, answers questions, and promotes progress. Among the many challenges of having a child with autism is keeping the child out of harms way is one of the most difficult. The Big Red Safety Box mentioned earlier provides tools to equip the home with safety accommodations, but there are other dangers to a child with autism. NAA provides information on how to keep the child from wandering, gives advice on how to respond to bullying, and suggests methods for suicide prevention. A California research team showed that mortality of people with autism has high numbers in drowning as a result of wandering; in addition, there are other wandering factors that are the cause of death. NAA provides twelve ways to prevent ASD wandering. First, the caregiver should understand wandering patterns and prevent anything that would cause the person to wander. Second, teach the child about safety by showing pictures or use simple explanations familiar to the child. Third, secure the home with door and window alarms or even fencing in the yard. Fourth, have the child wear a wrist band or anklet with a tracking device in case of emergency. Fifth, have the child wear a medical ID bracelet with his or her name and telephone number and other important information. Sixth, enroll the child in swimming lessons. NAA provides a list of YMCAs that are available for special needs swimming lessons. Seventh, alert neighbors that the child may wander, and who should be notified when they see this. Eighth, alert first responders, so that if something may happen, they can improve response with the information given to them. Ninth, have a â€Å"tag, you’re it† strategy, where the child tags the closest adult who then becomes the person watching the child closely. Tenth, secure external settings such as school or camp know policies and inform teachers about wandering. Eleventh, learn from others by researching or asking people who also have children with autism. Twelfth, never have s false sense; as the child grows up, he or she will learn new things and have more abilities, so be sure to make changes as they grow and learn. These twelve steps can help prevent ASD wandering, and keep the child safe. Bullying is a serious issue in schools, especially in relation to students with autism. Children with disabilities are two to three times more likely to be bullied. There are multiple forms of bullying, and each one can be detrimental to a child’s learning and future. NAA has resources and provides information about bullying for parents of a bullied child and the student who is being bullied. NAA also provides information on suicide prevention and gives help via sources such as suicidepreventionlifeline. org. Whether a person has a family member with a form of ASD or ASD touches the heart, help can be provided in various ways. NAA helps the autistic community but they need donations and support to continue to do so. NAA provides a venue to collect donations. This can be done in honor of someone. The donor may choose to purchase items at NAA’s â€Å"Little Shop of Hope,† where the proceeds benefit NAA. It is possible to start an online fundraising site or choose rom other methods of raising funds. ASD affects more children than any other childhood disorder, yet it is the least funded disorder. Helping raise awareness of NAA can provide more resources for research to assist members of the autistic community. NAA is an organization that provides assistance to those in the ASD community. Because of NAA’s many ways of support, the autistic community is pro gressing to becoming more informed and supported. Autism is a large part of the world, and until there is a cure it will continue to be. It is important to remember that NAA needs the communities support to continue on in their Mission â€Å"to respond to the most urgent needs of the autism community, providing real help and hope so that all affected can reach their full potential† (National Autism Association, 2012). Works Cited â€Å"National Autism Association. † National Autism Association. N. p. , 2012. Web. 01 Oct. 2012. http://nationalautismassociation. org/. â€Å"Autism Speaks. † Autism Speaks. N. p. , 2012. Web. 01 Oct. 2012. http://www. autismspeaks. org/.

Consequences of Talent management processes in relation to SABIC Term Paper

Consequences of Talent management processes in relation to SABIC Company - Term Paper Example Vice President Fahad Al-Sheaibi said at an International Conference of Arab Society for Human Resources Management (ASHRM) that the company employees now require global leadership skills. This is due to the complexity and multiplicity of the modern business environment, as well as employee diversities (Baporikar, 2013). He further said that getting the best of their employees and leveraging their cultural experience as they embrace their diversity is a major source of the Company’s competitive advantage. On SABIC, Al-Sheaibi said that the company has adopted a precise and sophisticated talent management strategy that seeks first to identify the easy steps the organization can take to focus on those challenges (Baqutayan, 2014). SABIC, therefore, must gradually implement a global approach to performance appraisal via the Talent Review Process. SABIC has identified four priorities necessary for achieving this as enshrined in its vision 2025. These include focusing on the organizational culture and leadership as the key to driving the much-needed changes within internal and external business environment (McDonnell, Hickey & Gunnigle, 2011). The second priority is to ensure that every staff member have the relevant skills and knowledge needed to perform the task to the best of their abilities. Third is to realize that the company’s recruitment is not only aimed at the present market but for future market needs. Lastly is to ensure that the Huma Resource team if fully equipped with the relevant requirements to meet its objectives (Alrasheedi, 2012). He further emphasized that attracting the right people with technical excellence and ability to join the organization is very critical for the realization of their vision. These qualities are what get a candidate through an interview door since SABIC recognizes the fact tha t most people work to make a difference not only for paychecks. SABIC also offers Career Development Programmes as an important part of the employee

The Role and Value of a Church Minister of Education Research Paper

The Role and Value of a Church Minister of Education - Research Paper Example This role however is enhanced through teaching people on how to minister, disciple as well as carry out crucial roles associated with the church. â€Å"General Board of Higher Education† (2012) uses the biblical explanation in Ephesians 4: 11-13 in expounding their understanding of the Ministers of Education. As introduced above, the book of Ephesians associates Christian education with helping people become believers, as well as help all believers use their spiritual gifts. Thus, the term Minister of Education ought to expound on the idea that the individuals in the post have specific responsibility in their respective churches (Dunbar, 2012). This assertion should signify that it is through the Minister of Education that people get informed about Christianity. From the teaching, one should become a Christian, learn how to grow as a Christian, how to convert others into Christians as well as how to expand that process. Who is the Minister of Education? According to Malphurs (2013), the Minister of Education can be regarded as a person who is called by God, undergone training as a Christian educator, summoned by a local church to foster educational aspects of the church’s programs, the church as well as regarded as one of the senior members of the church staff. The title Minister of Education is a bit general. Although many Christian institutions consider the staff members of their churches as Ministers of Education, it is evident that there are many other terms that are used to refer to the same post. This is as a result of the existence of many diverse churches in the world. For instance, it is evident that an individual can hold many titles at the same time depending on where he or she is educating. An Associate Pastor of Education in one church can also be regarded as the Minister of Education in a different church (â€Å"General Board of Higher Education,† 2012). In most occasions, the Minister of Education

Epidemiology Paper Essay Example | Topics and Well Written Essays - 1250 words

Epidemiology Paper - Essay Example These viruses are HIV-1 and HIV-2. HIV-2 virus is mostly found in Africa particularly West Africa, while HIV-1 is the major cause of HIV/AIDS basically in all regions of the world. These viruses attack the immune system and they have the capacity to become part of the human DNA. There are many indications of HIV/AIDS. it is important to assert the fact that the signs or indications of this disease are analogous to the signs or indications of a range of other common diseases that affect human beings. However, the signs and indications of HIV/AIDS are prolonged and more rigorous as compared to those of other common disease. Signs that are prevalent at the initial stages of the disease include high fever, lilac or lavender blemishes or spots on the skin, wound and abscesses that fail to heal when medicated, long lasting weariness and fatigue, swollen lymph nodes, fast or swift loss of weight, sore or broad whitish looking glaze in the orifice and anus, frequent or recurring flu and diarrhoea (Mayer and Pizer, 2004). According to the World Health Organization (2014), there are a number of ways through which HIV/AIDS can be transmitted. These include all incidents that exposes the blood of an individual to that of an infected person through sex, through sharing needles and other prickly substances such as razor blades. This disease can also be transmitted from a mother to her unborn child if measures are not taken, and also through blood transfusion. There are many complications of HIV/AIDS that are as a result of the abating of the immune system. This makes infected individuals prone to a range of other diseases or complications otherwise referred to as opportunistic ailments. One of the most common complication of HIV/AIDS include tuberculosis and is one of the major causes of death among those infected. Other complications include bacterial infections such as salmonellosis, candidiasis, cryptococcal menengitis, cancers, wasting syndrome,

Sports Law Essay Example | Topics and Well Written Essays - 1000 words

Sports Law - Essay Example accreditation for laboratory tests (and laboratories themselves) carried out in foreign lands, and that the IAAF should execute measures to see that this is reflected in all EU sports governing bodies. As stated in Rule 55.11 of the IAAF, the procedure of determining whether an athlete is culpable with regards to an illegal substance use does not really matter unless it is "such as to cast real doubt on the reliability of such a finding." (IAAF cited by Parliament 1999) Yet the IAAF compensates for this by stating in paragraph eight (8.2) of the procedural guidelines that the test of Sample B, following that of Sample A, should be done in the presence of the athlete and/or a representative. Also paragraph 8.5 states that every athlete should have the right to a fair hearing, before decisions are reached to avoid unjust suspension or discharging. In the Modahl versus BAF case there were loopholes, open wounds for vampires, on both sides. The effect of it calls for action, not only at the domestic level, but at the international level as well. Note the defence of the BAF: it was simply following the guidelines set out by the IAAF (which in turn probably did not foresee that kind of circumstance). In summary, it is not the sports law and policy that is the enemy here, but the type of attention paid to it. Situations like this summon a need for more focus on positively detailed contractual rules and their application. As always, there is room for growth. REFERENCE LIST Abbott, H. (2006) Sports Law Blog: People Hate Honest Athletes - True Hoop, [Online] Available from: http://sports-law.blogspot.com/ [Accessed 26th October 2008]. CMM (2007), Diane Modahl, [Online] Available from:...Sports Management 335, [Online] 1 Available from: http://www.isenberg.umass.edu/sportmgt/uploads/listWidget/13465/spt335-lpm.pdf ISLA (2007) Doping and Corruption in Sports. Sports and Law, [Online] 1-4 Available from: http://www.icsspe.org/news/pdf/SportsandLaw.pdfPHPSESSID=fed48f126f02e253c7d54624d633a0a0 [Accessed 28th October 2008]. Wadler, G. I. (no date) Doping in Sport: From Strychnine to Genetic Enhancement, It's a Moving Target, [Online] 1-9 Available from: http://www.law.duke.edu/sportscenter/wadler.pdf [Accessed 27th October 2008].

The Private Journal Essay Example | Topics and Well Written Essays - 500 words

The Private Journal - Essay Example She applies metaphors to describe how America was designed in the ancient days. The journal is also interesting from the way spellings and letters have been combined. The combinations make sounds which can be deciphered. In addition, the journal has a sense of humor that is evident from the poem she composed when she had insomnia during one of the nights (Knight, 2003). The journal also reveals the theme of racism based on what the author recorded in her diary. It is evident from the text that Knight could be described as a racist from the way she refers to Native Americans living in Connecticut as primitive people and regards African Americans as slaves who do not deserve to sit in the same table with whites. Her sentiments rekindle the brutal experiences Africans underwent during the slavery era (Knight, 2003).Although the author of the journal faced serious challenges while making her trip to New York, some words she used were in bad taste. Her description of the Native Americans who reside in Connecticut as uncivilized people is a reflection of how the author looked down upon other people. The way she depicts the African American wraps up the whole ideology she had on African Americans. To her, the African Americans are supposed to remain as slaves. Besides, she criticizes those who share a common table with them during meals. The author tries to take the reader to a time racial discrimination was rife in America. Knight can be described as a callous person who was very insensitive about the plight of the African Americans during the slavery era (Knight, 2003).

Quantitative Critique Nursing Research Paper Example | Topics and Well Written Essays - 1000 words

Quantitative Critique Nursing - Research Paper Example Jemmott is with the school of nursing in the University of Pennsylvania and was the lead author in overall aspects of the study including the intervention procedures and training of facilitators. John B. Jemmott III is with the University of Pennsylvania as well but under Annenberg School for Communication. J. B. Jemmott III assisted in aspects of the study concerning design, measures, and data analysis. Meanwhile, Ann O’Leary is with the Centers for Disease Control and Prevention in Atlanta Georgia and also assisted in the development of intervention procedures and measures and the application of social cognitive theory(Jemmott, Jemmott & O'Leary, 2007, 1040). The authors’ qualifications and preparations were brief, specific, and clearly stated. It was brief because only needed information such as educational qualification is identified. Also, the authors’ preparation were not elaborated and focused only on their distinct role in research. The descriptions of au thors’ were specific as the university to where they belong was also clearly stated. The authors’ qualifications and preparations do not determine the validity and reliability of the study(Hoskins & Mariano, C., 2004, 72) but their background information is relevant to the readers as it will determine sufficiency and relevance of information presented. Title and Statement of the Purpose and Problem Background The title of the study is â€Å"Effects on Sexual Risk Behavior and STD Rate of Brief HIV/STD Prevention Interventions for African American Women in Primary Care Settings.† According to Loiselle, McGrath, Polit & Beck(2010), clarity, research problem visibility, and study population must be considered in critiquing the title of the study (p. 359). The study title presented above is clear and specific as it does not only focused on general behavior but to the specific sexual risk behavior and STD rate of brief HIV/STD prevention interventions. The title itse lf also suggests the research problem which is measuring the effects of behavioral interventions. It was also clearly noted in the title that African women in the primary care settings would be the target population for the study. The purpose of the study must be clearly stated and consistent with the background study presented (Brockopp & Tolsma, 2003, 407). The purpose of the study was clearly stated and was designed to test the efficacy of brief HIV/sexually transmitted disease (STD) risk-reduction interventions among African women in primary care settings. The study was in congruence with the background data as the background itself entails the alarming statistics of STD/HIV occurrences among African women in primary care settings and the interventions or measures addressed by the health care provider to reduce the risk of disease-occurrence. Literature Review and Conceptual Framework If one would have look for the subparts literature review and theoretical framework, one may no t able to see it directly in the study as literature reviews are integrated in various parts of the study, particularly in the background of the study.

International financial reporting Essay Example | Topics and Well Written Essays - 2750 words

International financial reporting - Essay Example Therefore, it is important that users are able to distinguish the financial statements clearly from other related information published in the annual report as IASs or IFRs only apply to the financial statement. 3.0 Qualitative Characteristics The framework states: â€Å"Qualitative characteristics are the attributes that make the information provided in financial statement useful to users†. The statement of principles identifies five principal qualitative characteristics consist of understandability, relevance, reliability, materiality, and comparability elaborated as below. 3.1 Understandability Understandability refers to the way in which information is presented in the financial statements and the capabilities of the users to utilize the financial information. However, assumption is made whereby users are equip with basic business, economic and accounting knowledge and thus be able to interpret the information accurately. All the relevant information is required to be refl ected in the financial statement disregards of its complexity and the fear that misunderstanding would arise due to the complexity of the issue. Additionally, an organized presentation of financial information would enhance the understandability of the users. 3.2 Relevance Information is said to be relevant if it has the ability to influence the economic decisions of the users and is provided in time to influence those decisions. Relevant information assists users in analyzing the past trends, present situation and predicts the future prospect based on the past analysis. Besides that, it allows the users to enhance their knowledge on the firm by confirming or correcting their past evaluations. The ratios calculated based on the financial statement provides an insight on the financial performance of the firm and areas which are of high interest to the owner such as dividend payout, price earnings ratio and earnings per share. Moreover, it can be used to evaluate and predict its futur e outlook and indicate the firm’s investment attractiveness. 3.3 Materiality The relevance of information is affected by its nature and materiality. Information is considered to be material if its omission or misstatement would significantly affect the economic decisions of the users, taken on the basis of financial statement. Items which are substantial in terms of size and nature such as auditor fees and director fees are essential to be disclosed in the financial statement. However, materiality is not a primary qualitative characteristic itself as it is merely a threshold or cut-off point. 3.4 Reliability Information must also be trusty and possess faithful representation. Information is reliable when it is free from material errors and bias and can be depended upon by users to represent the economic conditions that it purports to represent or could reasonably be expected to represent. Besides that, it contains the characteristics of being verifiable and neutral. Informati on which is relevant but unreliable may be misleading and cause disputes or claim for damages in a legal action. 3.4.1 Faithful Presentation Information must represent faithfully the transactions it purports to represent in order to be reliable. There is a risk that this may not be the case, not due to bias, but due to the inherent difficulties in identifying the transactions or deciding on an appropriate method of measurement or

As Dianne Skafte Essay Example for Free

As Dianne Skafte Essay As Dianne Skafte stated in her book, â€Å"All the lives form the body of the Earth, and to that body all shall return†. The earth is viewed as the source of life with all the agricultural crops it gives to sustain the living. However, this very earth is also the home of the dead. People in different parts of the world plant their dead in the earth just like the seeds of their crops with the belief that their loved one will be born again as a new person, live in the body of an animal, or stay in the underworld. Otherwise, our ancients believed that the spirits who were returned to the earth become wise and that they gain the ability to turn into clairvoyants who can see the future and thus give guidance to those who are still living (Skafte 2000). This is the primary reason why necromancy was constantly used in the classical world. If a person decides to contact the dead, he or she will have the ability to know many hidden things. The act of necromancy falls under the umbrella of many different occult divination practices. The term was rooted from the ancient Greek language with the word ‘nekros’ meaning ‘corpse’ and ‘manteia’ or ‘prophesy’. Necromancy evolved through time and developed many different forms. Even though the Greeks may seem to be the civilization that is always connected to the act, summoning the dead was well-practiced by different civilizations around the world during these classical times like the Romans, Asians, Medieval Europeans, and Egyptians (Helium. com). The people living in the classical times look highly into their ‘necromaneias’ or the oracles of the dead. One famous act of necromancy was the one that happened in a hillside cave in Epiris where the famous legendary hero Odysseus was said to have summoned the dead at the place in order to get some guidance and information for his dangerous journey to home. Even though the Odyssey is only a fictional tale, Homer was able to base his writings from the actual practices of the many Greek necromancers that operate during their time (Donald Tyson’s Supernatural World. com). The place was also often connected to the worshipping of the goddess of the underworld, Persephone and the god of the dead, Hades. During the periods of medieval and renaissance times in ancient European history, the act of necromancy is considered as a normal part of the life of the people. There are other reasons why conjuring the dead is used. Wise-men ask for help from the spirits of the departed in order to seek for help in diagnosing the illnesses and giving cures to their patients. When it comes to families, they often seek for guidance from their dead loved ones and ask them to appear in their dreams. It was also believed that the souls of those who had already ‘crossed over to the other side’ have the rare ability in finding missing persons or even treasures that have long been lost. Spirits also help unearth some secret crimes that have been committed but were never given justice. The act of necromancy was so popularly used and believed in the ancient times that Catholic priests were even believed to have practiced the art centuries ago even though it was not openly discussed in their history books of their churches. Classical engravings also document some of the necromancy acts of famous philosophers and scholars of the time. Example of this is the one depicting John Dee, a 16th century mathematician with a famous necromancer. In the picture, the two were enveloped by a magic circle with signs of the zodiac and other symbols with a corpse in front of them. Another illustration was that of the Edward Kelly, an Elizabethan alchemist, and Paul Waring who are also protected by a magic circle while facing a corpse that has risen from the ground. All of these depictions were not fiction and were actual events. The use of the magical circle that shrouds both pictures mentioned serves as the protection of the humans from the forces of the spirit they have called that is mostly unhappy and unwilling to cooperate (Donald Tyson’s Supernatural World. com). During these times, scholars asking for the guidance and knowledge of the dead were not considered as an uncommon phenomenon. During the classical times, Nobilities or the Christian clergy were the literate members that compose high society. It is believed that either or both of these two groups were responsible for the spreading and practicing of the necromancy despite of the fact that is was strictly forbidden in Christianity. Access to necromancy is a kind of act that can only be accessible to those who belong to the scholars of Europe mainly because of reasons of accessibility, knowledge, and the procedures it use. Evidence to this fact is the number of confessions that a couple of Nobles and Clergy members expressed regarding their experience with the act. A closer look at the practices of necromancy also showed that the procedures are closely similar to Christian rites. In exorcism cases in Christianity, the spirits or demons were forces away through the use of the name of God, the Holy Spirit, or Jesus. This can be compared to the spells of necromancy which are similar to these rites in complete opposition (Necromancy. com). There are also examples of necromancy written in the Holy Bible. One of these is that on Samuel, chapters 28 and 31 that tell the story of King Saul and his abhorrence to David. In the story, he began doubting his decision of bringing David into his court because of the latter’s charisma in people and good skills of being a warrior. The King regretted letting David enter his kingdom when he started to notice that the people were already choosing the young man’s side instead of his. During that time, the Philistines were also preparing to attack. Out of desperation, King Saul disguised and went to see a ‘seeress’ to help him contact the dead. It shall be noted that the king has given an order to persecute all seers, wizards, and others that deal with the supernatural thus the need for his disguise as a common man. After the woman was convinced that she never have punishment for the request, she went onto a trance and related a vision to King Saul. According to the vision, she saw gods ascending from the earth which all gathered to form a man who is covered by a long mantle. As Saul bowed to the ground, he then recognized the spirit that possessed the woman as his deceased prophet, Samuel. But the vision was not the end of it. Samuel chastised the king for his evil attacks of David and said the because of King Saul’s violation of his covenant with the Lord, he will die the next day. The following die, King Saul’s soldiers were slaughtered and he mortally wounded. Knowing his coming fate, he decided to fall upon his own sword (Skafte 2000). Another example of necromancy mentioned in the bible was in Aeschylus’ Persians. In here, the necromancy procedure consisted of Queen Atossa asking the Persian elders to call Darius from his grave. The Queen brought some garlands of milk and different offerings like milk, honey, water, and unmixed wine and oil. The elders followed the queen’s request and called upon the deceased King asking for powerful death gods like Hades to send his soul in the face of earth. When King Darius was successfully summoned, he narrated the beating of the ground and the effect of the cries of the ‘necromantic cries’ on dead people like him (Bremmer 2002). This literary description supports the ancient beliefs about the two questions that are usually mentioned by the souls called through necromancy. The first is about the experiences and unknown secrets of the deceased while they are still living and the second, who is depicted by this story, are the relating of the souls of the ephemeral and magical things they’ve learned upon ‘crossing over’. There are many risks in calling the dead. One of these is through the perspective of Christians who condemn the use of the act. According to this side, the acquiring of knowledge from the dead is prohibited because it was not information that God prohibited to be released. According Christianity laws, there are only two legitimate sources of information that the living can use. These are the things that are revealed by the Lord and those that gleaned through a natural kind of revelation. Simply said, using necromancy to know secrets from the dead is also equivalent to stealing forbidden information. Second, spirits are not beings that people can simply call and command. The art of necromancy is divided into two different phases, the first of which is the calling of the spirit and the second is compelling it to do the bid of the necromancer. Since the spirits of the dead aren’t actually always willing to be called and ordered, there is a great risk for the necromancer and his assistant to be attacked by the former if they’re magical barrier is not that strong (Necromancy 101. com). Moreover, acts of necromancy should have well-defined motives because otherwise it will be considered as works of darkness, simply for the selfish whims of the person who wants to ‘call’ and can also turn out to be dangerous for the health and reason of the necromancer and his assistant. In necromancy procedures of classical times, necromancers are forced to inflict pain on the spirits they call just to force the latter to follow them. As a result of these, the souls are usually very unhappy towards the individuals, heightening the probability of them to become violent.Thus, there is a great risk that comes along with the valuable secrets a spirit may expose (Spence 1960). Bibliography: Bremmer, Jan N. 2002. The rise and fall of the afterlife: The 1995 Read-Tuckwell Lectures at the University of Bristol. Routledge. DeWaay, Bob. 2006. The Dangers of Divination. http://www. deceptioninthechurch. com/dangersofdivination. html (accessed June 14, 2009). Necromancy. 2009. Necromancy in History. Necromancy: Encyclopedia II. http://www. experiencefestival. com/a/Necromancy_-Necromancy_in_history/id/1575928 (accessed June 14, 2009). Skafte, Dianne. 2000. When Oracles Speak. Quest Books. Spence, Lewis. 1960. Encyclopaedia of Occultism. New York: University Books. Townbridge, B. 2009. Necromancy explained. Helium. com. http://www. helium. com/items/246248-necromancy-explained (accessed June 14, 2009). Tyson, Donald. 2007. The Truth About Necromancy. Donald Tyson’s Supernatural World. http://www. donaldtyson. com/necro. html (accessed June 14, 2009). Wendell, Leilah. 1997. Necromancy 101. The Occult Library. http://www. realmagick. com/articles/17/1817. html (accessed June 14, 2009).

Gay Right and Gay Marriage Essay Example for Free

Gay Right and Gay Marriage Essay The Gays Rights Movement has existed for over 89 years in counting since the development of the Society for Human Rights in Chicago. During the early years of the Gay Rights movement (1924-1973) it was very difficult to identify as a member of the same sex loving community because during this time it was illegal in the United States. Society didn’t accept the concept due to it being against traditional customs and norms. â€Å"The period since the late 1960s has been a time of gay liberation, more accurately, the movement of gay men and lesbian woman to overcame discrimination and gain rights in society. † (Collins Coltrane, 2001) During the early years the LBGT community was a private and out of sight lifestyle. The history of the movement reports homosexuality was previously identified as a mental disorder of American Psychiatric Association until 1973 when it was removed. (â€Å"The American gay,† 2000-2013) According to World of Sociology (2001), â€Å"Conflict theory emphasizes the role of coercion and power in producing social order.† (pg.118) (â€Å"Conflict theory,† 2001) â€Å"This perspective is derived from the works of Karl Marx, who saw society as fragmented into groups that compete for social and economic resources. Social order is maintained by domination, with power in the hands of those with the greatest political, economic, and social resources. When consensus exists, it is attributable to people being united around common interests, often in opposition to other groups. According to conflict theory, inequality exists because those in con trol of a disproportionate share of society’s resources actively defend their advantages. The masses are not bound to society by their shared values, but by coercion at the hands of those in power.† (Crossman, A., 2013) â€Å"There is also an expansion Marxs idea that the key conflict in society was strictly economic. Today, conflict theorists find social conflict between any groups in which the potential for inequality  exists: racial, gender, religious, political, economic, and so on. Conflict theorists note that unequal groups usually have conflicting values and agendas, causing them to compete against one another. The conflict theory ultimately attributes humanitarian efforts, altruism, democracy, civil rights, and other positive aspects of society to capitalistic designs to control the masses, not to inherent interests in preserving society and social order. This perspective emphasizes social control, not consensus and conformity. Groups and individuals advance their own interests, struggling over control of societal resources.† (Crossman, A., 2013) After 1973 it appears that homosexuality became identified as LGBT. Nationwide legal system and religions organization felt the need to challenges and felt these acts was a constitutional violation. Sometime around the 1974, gays and lesbians were becoming present in â€Å"positions of power† like Harvey Milk who was City Commissioner of San Francisco. They were also seeking and granted domestic-partnership benefits by 1984 in California. These obstacles for the LGBT community were met with rejections and oppressions by American governments and its supporters. In 1993, many men and women were discharged from the armed forces due to â€Å"Don’t Ask, Don’t Tell.† By 1996 the issue of homosexuality and lesbianism had reached the Supreme Court with some achieveme nts but mostly â€Å"knock downs†. ABA Journal published an article â€Å"The Stonewall legacy: ABA Commission creates an award commemorating a key moment for LBGT rights â€Å"on February 2013. The article explains how in the late hours of June 27, 1969 in Greenwich Village, New York at the Stonewall Inn a number of patrons fought law enforcement after numerous experiences with polices raids and other forms of harassments by authority. The articles explained how the Stonewall Inn was a â€Å"well-known† gathering spot for gays in the low-profile area of New York. The patrons throw beer cans, bricks and other objects at arresting officers as they interrupted their only opportunity to socialize with other gay individuals. After experiencing countless riots, arrest and beating the patrons developed a protest known as the Stonewall Riots (movement). The individuals involved in the riot were not only gay males but lesbian (same loving females), bisexual (both sex loving) and transgender (opposite sex identifying) individuals. After about one years of the establishment of the movement gay prides were started in Chicago, Los Angles, New York and San Francisco. The progress in the  movement encouraged the LBGT (lesbian, bi, gay and transgender) individuals to begin to assert their civil rights. James J.S. Holmes, chair of the Commission of Sexual Orientation and Gender Identify/ABA reports, â€Å"The riots were a very visible and public display where the LGBT community finally made it clear it wasn’t going to accept any more repression and poor treatment.† (Filisko, 2013) As the gay bar was for many whites a refuge from homophobia, so family and church were refuges from racism for lesbians and gays of color, including racism in the white lesbian and gay community. Rather than smashing the church and turning their back on family, lesbians and gays of color needed to find ways to negotiate or confront homophobia in those places while at the same time negotiating racism within the gay community.† Many couples like Jack Baker and Michael McConnell or Phyllis Marshall and Grace Thornton fought so hard to fight the â€Å"co ercion and power† and â€Å"the hands of those with the greatest political, economic, and social resources† specifically the church and other opposing LGBT groups who felt that their movement was either too soon or out of mainstream (outside of box). (Chenier, 2013) The current issues being address now by society and LGBT individuals seeking matrimony rights. (â€Å"The American gay,† 2000-2013) Most recently on June 26, 2013 the Supreme Court ruled that the 1996 Defense of Marriage Act (DOMA) is unconstitutional. In a 5 to 4 vote, the court rules that DOMA violates the rights of gays and lesbians. The court also rules that the law interferes with the states rights to define marriage. It is the first case ever on the issue of gay marriage for the Supreme Court. (Johnson, 2013) Johnson reports that â€Å"the DOMA decision was a huge psychological and legal boost for the gay and lesbian community, but it left same-sex couples in 37 states with half a loafonly thir teen states and the District of Columbia allow such marriage.† (Johnson, 2013) In 2000, Vermont becomes the first state in the country to legally recognize civil unions between gay or lesbian couples. It was stated that â€Å"couples would be entitled to the same benefits, privileges, and responsibilities as spouses.† The Gay Lesbian Review Worldwide published an essay by author Elise Chenier that reported, â€Å"for the past ten years, same-sex marriage has dominated the American political landscape, but this is not the first time in history this issue has made front-page news. In 1971, The San Francisco Chronicle declared that a gay marriage boom was under way. In the first  few years of that decade, The New York Times, Life magazine, Jet, and other periodicals ran feature articles about a handful of couples who launched Americas first battles for legal recognition of same-sex marriage.† Chenier states †¦liberationists critique of marriage and family di d not make sense for people of color, who relied on family and church for their everyday survival, even as they battled homophobia within them. Gay marriage is a topic that I have had to experience in my personal life when my two childhood friends of twenty years decided to have a marriage ceremony/party in Washington, DC. This party was held about three year ago and they have been dating for two years. After college both of my friends attended Morris Brown College in Georgia. They sent out invites and made announcements for the gathering of friends and love one. My family and I were not aware that they were a same sex couple let alone seeking marriage equality. When we all arrived in Georgia we thought it was a celebration party because they both are successful defense attorneys in Georgia. I was very surprise to see an altar, ceremony minister, flowers and a detailed tuxedo for me. They pulled me and my wife to the side and asked if I was willing to participate in their special day. We were really good friends in high school so against my strict Christian upbringing I participated in the ceremony. Unfortunately, before the grooms could exchange vows and commit themselves to one another the media busted into the location and started taking pictures and causing issues. I felt this was a private and interment ceremony for my friends and it would not end well. A crowd of protestors and media gathered outside. Law enforcement was contacted and some protestors and ceremony members including one of my friends were arrested. My couple plans to get married in the 2014 after ruling of unconstitutional of DOMA and I plan to be front and center. I was enraged at the disrespect these two successful guys had experience at the hands of inequality. After speaking with my friends about the aftermath, experiencing the inequality first-hand and completing this assignment. It is definitely obvious that the progress the Gay Rights Advocates has made toward demanding equal and I feel obligated to promote equality for all people. Reference Chenier, E. (2013). Gay marriage, 1970s style. The Gay Lesbian Review Worldwide, 20(2), 19+. Retrieved from http://go.galegroup.com/ps/i.do?id=GALE%7CA321900004v=2.1u=lom_kentdlit=rp=GRGMsw=w Cohen, L. (2013). The federal role in the family. Commentary, 136(2), 7+. Retrieved from http://go.galegroup.com/ps/i.do?id=GALE%7CA341125184v=2.1u=lom_kentdlit=rp=GPSsw=wasid=30b2787a87635f60db13fe9df042a70a Coltrane, S., Collins, R. (2001). Sociology of marriage the family, gender, love, and property. (5th ed). Canada: Wadsworth Pub Co. Crossman, A. (2013). Conflict Theory: Overview. About.com online. Retrieved from http://sociology.about.com/od/Sociological-Theory/a/Conflict-Theory.htm. Filisko, G. M. (2013, February). The Stonewall legacy: ABA Commission creates an award commemorating a key moment for LGBT rights. ABA Journal, 99(2), 57+. Retrieved from http://go.galegroup.com/ps/i.do?id=GALE%7CA318106223v=2.1u=lom_kentdlit=rp=GRGMsw=w Johnson, F. (2013). DOMA Didnt Go AwayIt Just Went Local. National Journal. Retrieved from http://go.galegroup.com/ps/i.do?i d=GALE%7CA344159967v=2.1u=lom_kentdlit=rp=GPSsw=wasid=7d18e04c20680c7230095f8f3e1baab5 Palmisano, J. (Eds.). (2001). World of sociology, (vol. 2). Farmington Hills, MI: Gale Group. The American Gay Rights Movement: A Timeline. (n.d.). Infoplease.com online. Retrieved from http://www.infoplease.com/ipa/A0761909.html.

Customer Satisfaction Towards Online Shopping

Customer Satisfaction Towards Online Shopping Customer satisfaction is the degree to which customer expectations of a product or service are met or exceeded. It is seen as a key performance indicator within business. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. In the era of globalization electronic marketing is a great revolution. Over the last decade maximum business organizations are running with technological change. Online shopping or marketing is the use of technology for better marketing performance. And retailers are devising strategies to meet the demand of online shoppers; they are busy in studying consumer behavior in the field of online shopping, to see the consumer attitudes towards online shopping. Therefore we have also decided to study the factors that affect MMU students satisfaction of their online shopping provider. Research Background Online shopping is basically a process of selling and buying of goods and services on World Wide Web. As (Forsythe and Shi, 2003) explains Internet shopping has become the fastest-growing use of the Internet; most online consumers, however, use information gathered online to make purchases off-line. According to a report (ACNielsen Report on Global Consumer Attitudes towards Online Shopping, 2005) published on www.acnielsen.com, one tenth of the world population is shopping online , till October 2005, 627 million people have done online shopping , and according to the same report Germans and British are on the top of the list on Online Shopping. Additionally in the report published, it was confirmed that products most purchased online included books followed by DVDs, videos, games and Plane Reservations, with credit cards being the most sought method of payments for the purchases made regarding the items offered for purchase online. So many countries all over the world pour millions of dollars into online shopping as a means to purchase goods and services through the internet. The improving use of the internet has provided for fast purchase of online services as this is evident in the rapid growing internet usage activity all over Europe, with Sweden being ranked one of the high heels in Internet Usage and online Shopping in Europe coming in ninth with Japan and USA following in close competition (ACNielsen Report on Global Consumer Attitudes towards Online Shopping, 2005). During 1994, Netscape introduced SSL encryption method for data transformation online through the web, which became so important for secure online shopping. The first online shopping system was introduced by a German Company called Intershop in 1994. Follow by Amazon in 1995 and eBay in 1996. Online shopping has been getting famous since the last few years after the internet was being widely used. It began to appeal to a larger number of consumers as it gradually evolved to serve and satisfy millions of people from all over the world. Consequently, e-commerce industry has seen rapid growth. An online consumer or online seller must at least have one electronic gadget to access to the internet. Online banking system had been launched before the era of online shopping. Therefore, online banking system made online shopping much convenient. Hence, payment can be made in several forms such as cheques, debit card, electronic money or various types, cash deposit using ATM machine, gift cards and etc. Problem Statement The online retail industry is going the new era of competition. These online shopping provider need to differentiate themselves from others and present it well to become the one of the market leader in online retails industry. Competition has become more aggressive among these companies, therefore it is important for companies to figure out the factors that affects MMU students satisfaction towards their online shopping providers. Research Objective The purpose of this research is to analyze and identify the overall attitude towards online shopping and the key factors that influences MMU students satisfaction of their online shopping providers. Significance of Study The online retail is undergoing dramatic changes. This study will provide insights of the factors that affect the MMU students satisfaction of their online shopping provider. In other words it will indicate the consumer behavior in the competitive market. This research can contribute to the society and country. The result of this research will be beneficial for the online shopping provider to serve as a guideline in implementing their business strategy. With the information, the online shopping providers will be able to design packages that are satisfying consumers. They can also improve their company performance as well as to maintain their market share. This research is important because it can outline what are the factors that are affecting the MMU students satisfaction of their online shopping provider. Also, this research able to provides the factors that cause the satisfaction level. When online shopping provider understand what is the wants and needs of the consumer. Thus, it helps to reduce their cost in research and development. By then, online shopping provider can focus to increase their product features or quality that serves to the consumers. Through this study, online shopping provider can focus on what is the best business quality and services to consumers in order to maintain their life long relationship to create maximum life time value to the company itself. Before taking any actions to change the satisfaction level, the most crucial thing is to understand what factors influence customer satisfaction, and then try to make improvements in these critical areas so that they can have more satisfied and loyal customers. Scope of the Study This research is particularly interested in investigating customer satisfaction level. This paper is tending to find out what are the factors that affecting MMU students satisfaction of online shopping provider through this study. All respondents are assumed to have online shopping knowledge. There are many factors that cause the different satisfaction level of their online shopping provider. 1.7 Operational Definition 1.7.1 Online Shopping Online shopping or online retailing is a form of electronic commerce allowing consumers to directly buy goods or services from a seller over the Internet without an intermediary service. An online shop, e-shop, e-store, Internet shop, web-shop, web-store, online store, or virtual store extorts the analogy of purchasing goods or services at a retails stores or shopping center. 1.7.2 Convenience Online retail store are support the available for 24 hour 7days a week. This is a means by retailers and wholesalers to provide customers with a very convenient way to be able to do all the shopping from one spot or by just a mouse click. 1.7.3 User friendly web features and designs Online web stores need to be user friendly and easy to navigate, these being very vital influencing factors of online shopping website designs, privacy or confidentiality, website reliability, navigation, and website customer services incorporated with the website security are the most attractive features which influence the perception of consumers to buy goods and services online. 1.7.4 Time Saving With the rapid development of the World Wide Web online shopping has come to be the most sought means to purchase goods and services at the convenience for the customers as it saves time whereby being an important influencing factor towards online shopping. Browsing through the internet or searching through online catalogues can be time saving as one needs not to move from place to place and less effort is put into shopping, thus less effort is required and only patience becomes vital during the shopping process. 1.7.5 Security Security issues which is involved in keeping the information safe and accurate. 1.8 Organizational of Research These research papers are categories into five chapters. Chapter 1: Introduction In this chapter is all about the overall question and the relevant topic are being carried out for discussion. There are includes the objectives and the problem statement of this study. Besides that, the explanations of who is gaining benefits from this study are included. However, to prevent the confusion and misunderstanding of the reader those important terms are clearly defined. Chapter 2: Literature Review In this chapter cite those relevant studies related to this research. The dependent and independent variables will then be identified and use as a basis to build the theoretical framework and hypotheses development. In the other hand the arguments and opinions from different authors are add in for the purpose to support the study carry out. Chapter 3: Research Methodology In this chapter the theoretical framework and hypothesis of study will be stated. Theoretical framework shows the relationship between variables. Next, by identify the relationship those testable hypotheses are formed based .Moreover all these hypothesis are been use to examine whether the framework is in effect by using appropriate statistical analysis. The research instrument, sample size, source of data and the statistical data to be used in the study are discussed. Chapter 4: Research Findings and Discussion This chapter will present the results and discussion based on the data analyzed. Chapter 5: Conclusion In this chapter we will review the entire research from the introduction, the main details and the justification on the hypothesis constructed in the study and well as a brief look into the findings obtained from the hypothesis. The limitation and implication of the study will also be presented. Chapter 2 : Literature Review 2.1 Overview There are few causes that influencing the customer satisfaction from their online shopping provider due to the changing preferences and satisfaction toward the demand and services provided .However the literature review of the factors will be discussed as below. 2.2 Dependent Variable 2.2.1 Customer Satisfaction Customer satisfaction is an output, resulting from the customers pre-purchase comparison of expected performance with perceived actual performance and incurred cost (Churchill and Surprenant, 1982). According to Vance Christensen (2006), customer satisfaction is very different from customer loyalty.  One is a requirement to do business; the other is the basis for sustained profitability and growth. It is believe that satisfied customers will lead to their loyalty and improve revenues. Customer loyalty is the degree of a customer staying with a specific vendor or brand. If the customer is satisfied with the firms products or services, it eventually will help the firm to increase its customer loyalty. In other words, high customer satisfaction lead to high customer loyalty while low customer satisfaction lead to low customer loyalty. Customer satisfaction is a measure of expectations being exceeded, met, or not met. Besides, when thinking of customer satisfaction measurement, the firm wanted to know whether the firm is meeting or exceeding customer expectations.  The marketing literature suggests that customer satisfaction operates in two different ways: transaction-specific and general-overall (Yi, 1991). Transaction-specific concept concerns customer satisfaction as the assessment made after a specific purchase occasion. Besides, it may also provide specific diagnostic information about a particular product or service encounter. General-overall satisfaction refers to the customers rating of the brand, based on all encounters and experiences (Johnson and Fornell, 1991). It can be viewed as a function of all previous transaction-specific satisfactions (Jones and Suh, 2000). Overall satisfaction is a more fundamental indicator of the firms past, current and future performance (Anderson et al., 1994). This i s because customers make repurchase evaluations and decision based on their purchase and consumption experience to date, not just on a particular transaction or episode (Johnson et al., 2001, p.219). Many other studies (eg. Gronholdt et al., 2000; Kristensen et al., 2000; Gerpott et al., 2001; Sharma,2003; Bruhn and Grund, 2000) have shown that customer satisfaction positively affected loyalty. 2.3 Independent Variables 2.3.1 Convenience It is an investment or a cost when consumers spending their time making purchases. It takes quite a lot of time for a consumer to make purchases from shop to shop, thus online shopping helps to save a lot of their precious time and effort. The time spent plays a very important role in consumer perceptions especially the time used for shopping. Bitner, 1990; Taylor, 1994 have pointed out that waiting created a negative impact on customer service satisfaction. Consumers time will be wasted a lot if have to keep waiting for such a long time and definitely will cause the consumers to have bad impressions to the seller or company. Time and energy saving are in the same concept (Brown, 1990). Time and effort play an important role because these two factors might affect consumers convenience during shopping. Online shopping definitely can help consumers to save time and effort in purchasing process by bringing a lot of convenience. Convenience factor refers that it is easy to browse or sear ch the information through online is easier than the traditional retail shopping. Through online, consumers can easily search product catalog but if the consumer look generally for the same product or item in a traditional store manually it is difficult to visit physically and time consuming also. Convenience has always been a prime factor for consumers to shop online. Darian (1987) mentioned that online shoppers carry multiple benefits in terms of convenience, such as less time consuming, flexibility, very less physical effort etc. Bhatnagar and Ghose (2004) claims that convenience as one of the most important advantage for engaging in online shopping. According to the Robinson, Riley, Rettie and Wilsonz (2007) the major motivation for online purchasing is convince in terms of shop at any time and having bundles of items delivered at door step. Rohm and Swaminathans (2004) claims in typology of online shoppers into: Convenience shoppers, balanced buyers, variety seekers and store-oriented shoppers, based upon their preset shopping motivation. Rohm and Swaminathans (2004) findings about convenience and variety seeking are major motivating factors of online shopping and this study is consistent with Morganosky and Cudes (2000) research findings. Webchecks (1999) study shows that convenience factor is one of the biggest advantages of online shopping. Through online purchase consumers can easily compare the price than the traditional purchase. So price comparison is also another convenience factor of online shopping. 2.3.2 Website Design/Features Web site design of a web page is one of the most important factors that influence online shopping. Shergill and Chen, (2005) identified web site design characteristics as the dominant factor which influences customer satisfaction towards online purchasing. The quality of website design is very important for any online store to attract customers. Cho and Park (2001) have found in their study that customer satisfaction in e-commerce is related to the quality of website design. According to Ranganathan and Grandon (2002), website design represents the way in which the content is arranged in the website. Wolfinbarger and Gilly (2003) argued that when customers interact with an online store they prefer to do so via a technical interface and not through any employee. Therefore the design of the website, which acts as the interface, would play an important role in influencing customer satisfaction. Lee and Lin (2005) had empirically found that website design positively influences overall customer satisfaction and perceived service quality. Besides, Ranganathan and Ganapathy (2002) have empirically established that website design positively affects purchase intention. Kamariah and Salwani (2005) claims the higher website quality, the higher consumer intends to shop from internet. Web design quality has important impacts on consumer choice of electronic stores, stated by Liang and Lai (2000). Website design one of the important factor motivating consumers for online shopping. Almost 100,000 on-line shoppers surveyed by (Reibstein, 2000) shows that web site design was rated as important factor for online shopping. Another study conducted by Zhang, Dran, Small, and Barcellos (1999, 2000), and Zhang and Dran (2000) indicated that website design features of the website are important and influencing factors that leads consumers satisfaction and dissatisfaction with a specific website. A study conducted by Yasmin and Nik (2010) shows a significant relationship between online shopping activity and website features. Website design features can be considered as a motivational factor that can create positive or negative feelings with a website (Zhang, et al 1999). A study by Li and Zhang (2002), if website is designed with quality features it can guide the customers for successful transactions and attract the customers to revisit the website again. However, worse quality website features can also hamper online shopping. According to Liang and Lai (2000), web design quality or website features has direct impact on user to shop online. Moreover researchers such as Belanger, Hiller and Smith (2002) concluded that a large segment of internet users have serious concerns of security. 2.3.3 Time Saving According to Rohm and Swaminathans (2004), one possible explanation that online shopping saves time during the purchasing of goods and it can eliminate the traveling time required to go to the traditional store. On the other side, some respondent think that it is also time taken for delivery of goods or services over online shopping. To most consumers important attributes of online shopping are convenience and accessibility (Wolà ¯Ã‚ ¬Ã‚ nbarger and Gilly, 2001): because consumers can shop on the Internet in the comfort of their home environment, it saves time and effort, and they are able to shop any time of the day or night. Especially for consumers that, owing to their extended working hours, only have a small amount of free time, online shopping is an excellent opportunity. Thus, the situational factor time pressure has an attenuating impact on the relationship between attitude and consumers intention to shop online. Because the Internet is time saving and accessible 24 hours a day, this becomes the main drive for online shopping and attitude toward Internet shopping is less important. Unexpectedly time saving is not the motivating factor for the consumers to shop online (Corbett, 2001) because it takes time receiving goods or delivery. But time saving factor can be seen through different dimensions i.e. person living in Florida can shop at Harods in London (through the web) in less time than it takes to visit the local Burdines department store (Alba et al. 1997, p. 41,emphasis added). Morganosky and Cude (2000) have concluded that time saving factor was reported to be primary reason among those consumers who have already experienced the online grocery buying. So the importance of the time saving factor cannot be neglected as motivation behind online purchasing. Additionally Goldsmith and Bridges (2000) emphasize that there is a discrimination between online shopper and non online shoppers, online shoppers are more worried about convenience, time saving and selection whereas non online shoppers are worried about security, privacy and on time delivery. A study by K amariah and Salwani (2005) shows higher website quality can highly influence customers to shop online. 2.3.4 Security Security is another dominant factor which affects consumers to shop online. However many internet users avoid online shopping because of credit card fraud, privacy factors, non delivery risk, post purchase service and so on. But transaction security on the online shopping has received attention. Safe and secured transaction of money and credit card information increases trust and decreases transaction risk. In 1995, UK has introduced Fraud free electronic shopping and later on Europe and Singapore introduced secured electronic transaction (SET). According to Bhatnagar and Ghose (2004) Security is one of the attribute which limits buying on the web as they claim that there is a large segment of internet shoppers who dont like to buy online because of their thinking about the security of their sensitive information. Cuneyt and Gautam (2004) claims trust in the internet shopping with advanced technology, and frequent online shopping to the internet being secured as a trustworthy shopping channel. Chapter 3: Research Methodology This chapter includes the research framework which identifies and helps explain the steps taken in investigating the research done. Discussion in this section will cover the research design and procedure, variables and measurement, data collection method, questionnaire design and data analysis. The research instruments, sampling process and data analysis techniques also will be discussed in this chapter. 3.1 Theoretical Framework Below is the theoretical framework for the research paper. The dependent and independent variables are clearly identified. The customer satisfaction is the dependent variable; the convenience, website design and features, time saving and security are been use for independent variables part. Convenience Customer Satisfaction toward online shopping provider Website design/features Time Saving Security The dependent variable been analyzed for the purpose to get know the solution causes problem occurs. However, both variables are link either positive or negative relationship with each others. 3.2 Hypothesis Development Hypothesis is the sate used by marketing researcher about the population parameter (Burns and Bush 2005), using prior knowledge, assumptions or intuition to form an exact specification of what the population parameter value is. Once the variables have been identified, the independent and dependent variables are then established through logical reasoning in the theoretical framework. Then the next step is to examine the relationship formed and find out whether the facts are actually accurate. In Figure 2 are clearly explain the relationship between dependent variable and independent variable that influence the perception of consumer select online shopping provider .Moreover , based on the literature review and the theoretical framework ,the hypothesis are been formed H1: There is an association between convenience and customer satisfaction of their online shopping provider H2: There is an association between the website design/features and customer satisfaction of their online shopping provider H3: There is an association between time saving and customer satisfaction of their online shopping provider H4: There is an association between security and customer satisfaction of their online shopping provider 3.3 Research Design The questionnaire design is categorized in few choices. Students from MMU will be selected as our sample of study. Questionnaires are given to respondents via online and also in hardcopy form. All the respondents are given 15 minutes to fill in the questionnaires. After this, students start collecting the data based on the questionnaires. 3.4 Research Instrument In this study questionnaire method are been chooses as a tool for the purpose of collect the data. 3.5 Sampling method Questionnaire development is a rather important element in this research yet there are many limitation of setting the questions. Hence, questionnaire developed must be clear and avoid ambiguous questions As questionnaire need to appear in a reasonable sequence that could convinced the respondent and also increasingly gives the respondent confidence and trust in both the survey and the surveyor. Hence, questionnaire development process will start by identifying the related information used to develop the question such as the independent variable that had been identify in the earlier stage of the research process. After that, it proceed by choosing the best out of the questions, so that this questionnaire can directly targeted towards the respondents behavior and perceptions of being a telecommunication users. The questionnaire is designed to draw out information on respondents demographic, their experience in using mobile hand phones, their daily average expenditures, and their awareness with various available mobile phone services. The questionnaire is divided into two sections which is section A and section B. Section A measures the demographic variables and personal information towards their choosing behavior whereas, section B measures about the independent variables differently. The methods using for each section are discussed as below: A) Multiple Choice Questions: In section A, the respondents personal basic background and perception toward the online shopping was appearing in this section. It consists of the respondents demography such as ethnicity, gender, race, age and usage of online shopping. B) Likert Scale: Section B consists of questions concerned with the dependent variables towards online in the research model such as convenience, website design/features, time saving, and security. The measurement of this research is based on Likert scale which ranging from 1 to 5. Researchers Perez, Abad, Carrilo and Fernandez (2007) found that the Likert scale to be effective in their research on the Effects of Service Quality Dimensions on Behavioral Purchase Intentions. Below is the rating scale format from strongly disagree to strongly agree: 1 2 3 4 5 Strongly disagree Disagree Neutral Agree Strongly agree 3.6 Data collection method Questionnaire 3.5.1 Primary Data The data been collected by using questionnaire method which is distributed to students in Multimedia University Melaka campus and the questionnaire is divided into two parts; part A and part B. For part A of the questionnaire is focuses on the demographic background of the respondents For part B the questionnaire consists of certain questions all divided according to the relevant independent variables. Next , all the potential relevance variable are been covered in this survey questionnaire .In order to get better understanding 5 point scale are been applied in this questionnaire form to get know clearly what the respondent actual think about their personal preferences toward online shopping and to help to reduces the hesitation for the answer may be chooses by respondents This data is used as foundation reading materials to strengthen the understanding the topic research. The secondary data for this paper included journals, books, and article been chooses to provided a lot of insight for the creation of the literature review. In addition, secondary data provided for added credibility to the paper. Research Population and Sample The MMU Melaka students will be represent the population for this research, there will be 200 questionnaire form are filled for the students in campus area of MMU .Those respondents are covered the students in all fields of education background offered by MMU Melaka who have been gone through the online shopping before . Also, the questionnaire was structured in such a way to ensure that the research objective and hypothesis of this research can be achieve . 3.7 Data analysis method Once the all the 200 completed questionnaires are gathered, the data analysis will be done according to the dissertation. Thus, all the data collected from respondents will be analyzed based on descriptive statistical analysis by using the SPSS software so as to obtain a more statistical analysis of the study. One of the strong points of SPSS is that it can perform almost any statistical analysis (Huizing 1994). Basic tests that were used in the beginning of analysis were checking for the central tendency and the dispersion of data. The mean, standard deviation, range and variance was used. There were preliminary tests done for all the sections. Descriptive Analysis: the information obtained for the frequency distribution was from the first section of the questionnaire on the demography; here a frequency table was used to explain it, with mean and standard deviation for some of the data being computed. This was done for the independent, moderator and dependent variables. The statistics  obtained are useful for describing the data, for example. In a study with large data, the summary statistics for the scale variables and measures of the data helps us to manage the data and present it in a summary table. For instance in a cricket match, player records are stored and compared with records of another player. Reliability Analysis:   a measurement is reliable if it reflects mostly true score, relative to the error. The reliability of the scales is analyzed by using Cronbachs Alpha. An alpha above 0.70 is considered as reasonably reliable while an alpha scale above 0.80 is regarded as being perfect. Spearman rank order correlation: measures the strength of association between ranked variable, whether the hypothesized variables are associates with customer satisfaction. Multiple regression analysis: It is used to analyze a single dependent variable with two or more independent variables to test which variables is the most important lead to customer satisfaction in their mobile service provider. CHAPTER 4: DATA ANALYSIS AND FINDING 4.1 Introduction The chapter is divided into three different parts which are descriptive analysis, reliability analysis and results of hypothesis testing. This chapter entails the detailed analysis of variables and also data which were distributed and gathered from the MMU students. Of all 200 questionnaires that were distributed, 200 copies of the completed survey were collected. All 200 surveys form were evaluated and screened for any imperfect or missing data. After checking through the questionnaires for uncompleted as well as unanswered questionnaires, 200 of them were found to be utilizable for the purpose of this research. Data is then analyzed and tabulated for simplicity and easy understanding of the research. 4.2 Descriptive Analysis In this analysis, frequency analysis will be carried out to analyze the demographic aspects in the questionnaires. The 200 survey forms are measured demographically with regards to: Gender of respondents Age group of respondents Nationality of respondents Ethnicity of respondents Faculty of respondents Current year of respondents Respondents do online shopping or not Experience of online shopping towards respondents Amount of expense on online shopping towards respondents Amount of shopping hours on online shopping in a week towards respondents 4.2.1 DEMOGRAPHIC GENDER Table 4.2.1: Gender Gender Frequency Percentage (%) Male 92 46.0 Female 108 54.0